This Privacy Notice is signed in the entity: Nuevo León by Meerkat Systems S.A. de C.V.,
with the commercial name MKS México, with address at: Juárez 115 Altos, San Pedro, Santiago, 67330,
Nuevo León in compliance with the Federal Law on Protection of Personal Data Held by Private Parties
and presents itself as responsible for the processing of the personal data you provide.
The personal data that you have provided us directly or through electronic means have
been collected and will be treated, under the principles of legality, consent, information, quality,
purpose, loyalty, proportionality and responsibility, in accordance with the provisions of the Law.
Your personal data will be duly protected through technological, physical and
administrative security measures, preventing their improper use or disclosure.
For what purposes do we collect and use your personal data?
Meerkat Systems collects your personal data, whether identification and/or financial
and/or professional, directly when you provide it to us by various means; through the Customer
Service or Sales Executive, by electronic means or by telephone, in order to promote our products
and services or when purchasing them to formalize the contract and issue the corresponding billing.
Additionally, your personal data may be used for the following purposes:
• Follow up on requests for information about the services and/or products that our
company offers through our website or other means.
• Make quotes and send you work proposals based on the information you provide us
through the forms on the website.
• Give urgent or important notices about any issue related to our website, services
and/or products contracted with our company.
• Provide information about the current status of our company.
• Perform the services and/or deliver the products that you contracted with our
company.
• Inform about changes and new products and/or services that are related to the one(s)
contracted or acquired by the client.
• Comply with obligations contracted with our clients.
• Evaluate the quality of the service, and carry out internal studies on consumer
habits.
Your Personal Data will be kept in our records for 30 days from the date you provide it
to us, then we will proceed to delete your information if no commercial transaction or employment
relationship is reached.
What personal data do we obtain and from where?
For the purposes indicated in this privacy notice, we may collect your personal data in
different ways: when you provide it to us directly, when you visit our website or use our online
services, and when we obtain information through other sources that are permitted by law.
Share Data with Third Parties
We are committed not to transfer your personal information to third parties without
your
consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of
Personal Data Held by Private Parties, as well as to carry out this transfer under the terms
established by that law. If you do not express your opposition to your personal data being
transferred, it will be understood that you have given your consent to do so.
Modifications to the privacy notice
We reserve the right to make modifications or updates to this privacy notice at any
time, to address new legislation, internal policies or new requirements for the provision or
offering of our services or products. The modifications will be available to the public through:
(i) Visible advertisements in our establishments or customer service centers; (ii)
brochures available in our establishments or customer service centers; (iii) on our
website [privacy notice section]; (iv) or we will send them to the last email address you provided
to us.
ARCO Rights
In order to exercise your ARCO rights, we invite you to visit the following address,
where you will find a simple form to make your request according to the rights you wish to
exercise:
www.meerkatsystems.com.mx
What are ARCO rights?
In accordance with the Federal Law on Protection of Personal Data Held by Private
Parties, these are the rights that every person can exercise in relation to the processing of their
personal data. Each letter of the acronym represents a different right and they are Access,
Rectification, Cancellation and Opposition.
You may stop receiving promotional messages by landline or cell phone, you may stop
receiving advertising postal mail, and you may also stop receiving promotional emails.
You have the right to access your personal data that we have and the details of its
processing, as well as to rectify it if it's inaccurate or incomplete; cancel it when you
consider that it's not required for any of the purposes indicated in this privacy notice or if it's
being used for non-consensual purposes, or the contractual or service relationship has ended, or
you oppose it's processing for specific purposes.
You may at any time revoke the consent you have given to Meerkat Systems S.A. de C.V.,
to process your personal data, limit the use or disclosure thereof, and exercise your ARCO Rights
provided for in the Law, to do so, it is necessary that you make your request at the electronic
address that we provided and within a maximum period of 10 days we will respond to your request and
inform you about its origin through an email message or the means you indicate.
To whom can you submit your complaints and reports regarding
the improper processing of your personal data?
If you consider that your right to protection of personal data has been harmed by any
conduct of our employees or our actions or responses, presume that in the processing of your
personal data there is some violation of the provisions set forth in the Federal Law on Protection
of Personal Data Held by Private Parties, you may file the corresponding complaint or report
with the IFAI, for more information visit www.ifai.org.mx.
Responsible for the Data Privacy
If you have any questions regarding the handling of your personal data, you can
contact our sales department, our telephone number is 01 (81) 22855923 and we can help you from 8:30
AM to 6:30 PM, Monday to Friday.